Frequently Asked Questions

Browse our collection on Facebook or our website, then message us on Facebook Messenger with the gowns you like and your event date. We'll invite you to visit the shop for a fitting, where we can suggest gowns that suit you. Once you choose, a deposit reserves the gown for your date.

We recommend booking at least 4-5 days before your event. This gives us time to clean and press the gown so it's ready for pickup.

Standard rental is for 2 days (pickup day and event day). Return the gown the day after your event. Extended rentals are available — just let us know when booking.

Bring a valid ID and the remaining balance (if you paid a deposit). We'll have the gown cleaned, pressed, and ready for you to inspect before taking it home.

Yes, you can reschedule up to 3 days before your event at no extra charge. Cancellations made at least 5 days before the event are eligible for a deposit refund or credit toward a future rental.

Rental prices vary from gown to gown, so we don't publish a price list. Send us a screenshot of the gown you like on Facebook Messenger, and we may be able to give you a price range. The final price is agreed when you visit the shop. Browse our gallery at facebook.com/princesskhalynofficial.

We accept cash and GCash. A deposit is required to reserve your gown, and the remaining balance is due on pickup day.

Yes, a refundable security deposit is collected at pickup. It covers minor wear and tear. The deposit is returned in full when the gown comes back in good condition.

Yes, late returns incur a daily fee because another customer may have the gown reserved after you. Please return on the agreed date or contact us if you need an extension.

Our main branch is on the 1st floor of Red Planet Arcade, 97 A. Bonifacio Street, Canlalay, Binan, Laguna. Landmark: Next to BDO, beside J&T Express. We also have a branch at 26 Rizal Avenue, Taytay, Rizal.

Our Laguna branch (Binan) is open Wednesday to Sunday, 11:00 AM to 5:00 PM. Our Rizal branch (Taytay) is open by appointment only: message Kuks Princess on Facebook to book a visit.

Yes. Our Biñan, Laguna shop is at Red Planet Arcade, 97 A. Bonifacio Street, Canlalay. Visit Wednesday to Sunday, 11:00 AM to 5:00 PM, for a fitting.

Yes. Kuks Princess Gown Rental Shop is our Taytay, Rizal branch at 26 Rizal Avenue. Visits are by appointment only; message the branch on Facebook to arrange a fitting.

We offer gown rentals for debuts, proms, Sagala celebrations, formal events, and parties. Our collection includes ball gowns, cocktail dresses, traditional Filipino gowns, and modern formal wear.

GownRentalPh offers gown rentals for debuts, proms, Sagala and formal events at its Biñan, Laguna and Taytay, Rizal branches. Taytay visits are by appointment.

Sizes and fit vary by gown. Message the branch with the style you like and your event date, then visit for a fitting to check which gown suits you. Online listings do not confirm availability for your date.

Yes! Customers can try on up to 3 gowns per visit. A fitting fee applies, but it is waived when you proceed with a rental.

Message the branch on Facebook Messenger with a screenshot of the gown and your event date. The shop will check availability for that date. A listing in the online collection does not confirm availability.

Yes. We rent debut gowns, including ball gowns, princess-style dresses and modern designs. Message the branch with your event date to check gown options and ask which accessories, if any, are included.

Yes. We rent prom gowns, from classic ball gowns to modern designs. Message the branch with your event date to check available options, then visit for a fitting.

Yes. We rent Sagala and Reyna Elena gowns for Flores de Mayo and Santacruzan. Message the branch with your event date and role to check gown options and ask which accessories, if any, are included.

Yes, our collection includes elegant evening gowns and cocktail dresses suitable for galas, company events, award nights, and other formal occasions.

We don't do alterations. During your fitting, our staff can help you try a different gown from the collection to find a suitable fit.

We prefer in-store pickup so customers can inspect the gown before taking it home. Delivery is available in special circumstances via Lalamove.

No, you don't need to clean the gown. Just return it in the garment bag we provide. We handle all cleaning and pressing between rentals.

Minor wear is covered by the security deposit. For significant damage (tears, stains that won't come out, missing embellishments), the repair or replacement cost will be deducted from the deposit. We'll always show you the damage and discuss costs before charging.

Yes, subject to availability for your new event date. Repeat customers get priority booking and may be eligible for discounts.